A Letter from CEO Andy Hovancik
Our JAGGAER commitment has never been stronger – and we are devoting our resources to driving innovation and product excellence by increasing investments in cutting-edge technologies, research, and development. With a focus on artificial intelligence (GenAI, Agentic AI), financial time-to-value, and sustainability, we continue to redefine industry standards and provide world-class solutions and services to our customers.
At JAGGAER, we pride our visionary leadership in procurement technology – with 30 years of experience, customer satisfaction and analyst validation. We’re continuing our innovation-driven investment approach across people, process, and technology. JAGGAER One, our AI-powered source-to-pay platform, is transforming how businesses manage their spending. Serving large enterprises across multiple industries, leveraging next-generation AI capabilities to enhance decision-making, optimize workflows, and drive operational efficiency.
Strategic Focus Areas
- Advancing AI with Agentic and Generative AI-Based Solutions
JAGGAER is integrating agentic AI and generative AI (GenAI) into its platform, empowering organizations with intelligent chat-based interactions that streamline document and data processing. By embedding AI-driven automation and decision-making capabilities, JAGGAER One enables procurement teams to accelerate sourcing, improve supplier collaboration, and mitigate risks in real time. - Commitment to Customer Experience and Operational Excellence
JAGGAER is focused on improving customer experience by optimizing support operations and enhancing responsiveness. With our industry-leading customer retention, we consistently deliver value that organizations worldwide recognize and trust. Our on-going investments aim to improve service delivery and customer satisfaction. - Advancing Product Capabilities
JAGGAER continues to align its product strategy with evolving market needs, emphasizing automation, analytics, and AI-driven insights. Our platform remains a leader in sourcing, supplier management, and spend optimization, with industry-specific extensions for manufacturing, life sciences, higher education, and the public sector. - Sustainability and Emissions Tracking
JAGGAER is committed to regulatory compliance and sustainability with its advanced CO2 tracking capabilities. Monitor carbon emissions at the supplier level using spend data, ensuring alignment with evolving environmental regulations and sustainability frameworks. By providing transparent emissions calculations, we empower organizations to make procurement decisions that support compliance with global standards while actively reducing their environmental footprint.
A Vision for the Future
As JAGGAER continues to evolve, its partnership with Vista Equity Partners underscores a shared commitment to innovation and operational excellence. With an accelerated roadmap and leadership alignment for AI-driven S2P procurement solutions, supplier intelligence, sustainability initiatives, and embedded financial services, JAGGAER is well-positioned to redefine the future of procurement. We are making some important trade-offs to ensure success in this vision. Our commitment to these critical areas reinforces our mission to foster innovation and deliver transformative technology solutions
For more information about JAGGAER’s latest innovations and strategic vision, visit The JAGGAER Difference
